This Privacy Policy applies to the Tuntun application (here in after referred to as the "Service") provided by PT Tuntun Sekuritas Indonesia ("Tuntun"). This document is designed to provide information to users regarding Tuntun' policies related to the collection, use, and disclosure of personal information in accordance with Indonesian regulations, including Law No. 27 of 2022 concerning Personal Data Protection (PDP Law), Ministry of Communication and Information Technology Regulation No. 20 of 2016 concerning Personal Data Protection in Electronic Systems, and regulations issued by the Financial Services Authority (OJK) and Indonesia Stock Exchange that govern mobile-based stock trading applications.

Information Collection

Tuntun may collect various types of personal information to provide and enhance the Service. The information Tuntun collects may include, but is not limited to:

  1. Personal Identity Information may include but is not limited to:
    • Unique Identification Number: Such as National Identity Card (KTP) number
    • Address, State, Province, Postal Code/Zip Code, City of Residence
    • Mobile phone number identity
    • Biometric Data: Including fingerprints and retina scans.
    • Financial Information: Such as bank account numbers, stock trading information, and other financial data.
  2. Log Data: Information about the Tuntun device, including IP address, device name, operating system version, application configuration, time and date of Service usage, and other statistics.

Use of Information

Tuntun uses the collected information for the following purposes:

  1. To provide, maintain, and improve the Service.
  2. To facilitate the Service on behalf of customers, including the execution of stock trading orders.
  3. To fulfill legal obligations in accordance with the Electronic Information and Transactions Law (UU ITE), OJK regulations, and applicable Indonesia Stock Exchange regulations.
  4. To analyze how Tuntun’s Service is used.
  5. To protect against security threats and detect and prevent fraud.
  6. To respond to customer requests and inquiries.

Third-Party Services

Tuntun may use third-party services that comply with Indonesia Stock Exchange and OJK regulations to enhance the functionality of the Service. These services may collect information used to identify customers. Tuntun may review the privacy policies of these third-party service providers to understand how they handle customer data.

Security

Tuntun implements commercially acceptable measures to protect personal information in accordance with the requirements of the ITE Law, OJK regulations, and applicable Indonesia Stock Exchange regulations. While Tuntun strives to ensure the security of customer data, please be aware that no method of transmission over the internet or electronic storage is completely secure. Tuntun cannot guarantee the absolute security of customer data.

Links to Other Sites

Tuntun' Service may contain links to third-party websites. Please review the privacy policies of these external sites, as we have no control over the content, privacy policies, or practices of any third-party sites or services.

Data Transfer

Information, including personal data, may be transferred to and stored by third parties that may be located outside Indonesia. If customers are outside Indonesia and choose to provide information to Tuntun, please be aware that Tuntun may transfer information, including personal data, to and process it in Indonesia. By consenting to this Privacy Policy, customers consent to the transfer of such information or data. Tuntun will take all reasonable steps necessary to ensure customer information/data is treated securely and in accordance with this Privacy Policy.

Data Disclosure

Tuntun may disclose customers' personal information/data in good faith if such action is necessary to:

  1. Comply with a legal obligation.
  2. Protect and defend Tuntun' rights or property.
  3. Prevent or investigate possible wrongdoing in connection with the service or electronic systems.
  4. Protect the personal safety of users of the service or the public.
  5. Protect against legal liability.

Children' Privacy

Our Service is not intended for children under the age of 18, in accordance with the ITE Law, OJK regulations, and Indonesia Stock Exchange regulations. Tuntun does not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and are aware that your child has provided personal information to us, please contact us, and we will immediately delete such data.

Changes to This Privacy Policy

Tuntun may update this Privacy Policy from time to time in accordance with the ITE Law, OJK regulations, Indonesia Stock Exchange regulations, and other applicable regulations. Any changes will be posted on this page, and the effective date will be revised as needed in the future. Tuntun recommends checking this page periodically for updates.

Contact Tuntun

If customers have any questions or suggestions about Tuntun' Privacy Policy, please do not hesitate to contact us at:

PT Tuntun Sekuritas Indonesia

ASG Tower Lantai 11

Pantai Indah Kapuk No.2, RT.6/RW.2,

Kamal Muara, Kec. Penjaringan, Jkt Utara,

DKI Jakarta

14470

hello@tuntun.co.id

(021) 50808153